US Well Drillers
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Wright Choice Plumbing

NC
Driller Score
7.8/10
Reviews
1154
County
Guilford
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7.8/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 7/10
Speed 9/10
Cost 6/10
Work Quality 9/10

Executive Summary

Wright Choice Plumbing is frequently praised for its professional, prompt, and knowledgeable technicians who deliver effective and high-quality plumbing repairs. However, a significant concern emerged from an incident involving attempted predatory upselling and excessive quoting to an elderly customer, which raises questions about consistent ethical practices and pricing transparency.

Pros
  • Professional, confident, and knowledgeable technicians (e.g., Chris, Danny, Kalem, Michael, Nick, Tucker).
  • Prompt scheduling and quick service, including emergency response.
  • Effective and high-quality repair work, often exceeding expectations (e.g., fixing additional issues).
  • Good communication and clear explanations.
  • Fair pricing and discounts mentioned in some instances (e.g., veteran discount).
  • Offer maintenance plans, indicating customer satisfaction and trust.
Cons
  • Attempted predatory upselling and excessive quoting ($600+ for a washer) to an elderly customer.
  • Inconsistent pricing practices and perceived "bait and switch" tactics.
  • Extended time spent on site for a simple repair due to sales pressure rather than plumbing work.

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EPA Contamination Alerts in Area

REVOLUTION ACADEMY
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
QUARTERSTONE FARM/COUNTRY XING
Total health violations (last 5 years): 1
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
ROCK CREEK MH VILLAGE NO 2
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
ROCK CREEK MH VILLAGE
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
MONROE`S MHP
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Wright Choice Plumbing

(336) 991-0670
Verified via Google Places & State Databases.
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