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Wren's Plumbing
1049 N Main St, PO Box 81, Bellegontaine, OH 43311
Driller Score
8.3/10
Reviews
27
County
Logan
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 8.3/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 8/10
Speed 7/10
Cost 9/10
Work Quality 9/10
Executive Summary
Wren's Plumbing generally receives high praise for its work quality, reasonable pricing, and prompt, courteous service, with many customers highly recommending their efficient and professional plumbing services. However, a significant issue was reported regarding a missed appointment and lack of communication, which negatively impacted customer experience and reliability.
Pros
- Quick response and efficient service.
- High quality of work, consistently described as 'good' or 'great'.
- Reasonable and very reasonable pricing.
- Polite, professional, and courteous staff.
- Prompt return of phone calls.
- Ability to handle complex issues and secondary problems.
Cons
- Missed a scheduled appointment without notification.
- Lack of immediate communication (answering machine, 24-hour call back message after a no-show).
- Caused a waste of customer's time and money due to unreliability.
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