US Well Drillers
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Williams Drilling Company

15255 Stanwood Street SW, Dalton, OH 44618
Driller Score
5.25/10
Reviews
17
County
Stark
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 5.25/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 5/10
Speed 2/10
Cost 6/10
Work Quality 8/10

Executive Summary

Williams Drilling Company receives highly polarized feedback, with some customers praising the exceptional quality of work and friendly service during the job. However, others report severe issues with communication, unresponsiveness, and significant delays, leading to jobs not being completed or causing considerable frustration. This indicates a significant inconsistency in customer experience and operational reliability.

Pros
  • Delivers high-quality work (e.g., "absolute amazing job") when the job is completed.
  • Provides friendly, informative, and enjoyable customer interaction during the job.
Observations
  • Cost is not mentioned in any reviews, so no feedback is available on pricing.
Cons
  • Extremely poor communication and unresponsiveness (e.g., no call backs, unanswered messages/texts).
  • Significant delays and slowness in completing jobs, taking months for tasks that should be short.
  • Unwillingness to cooperate with other companies.
  • Perceived unreliability and inability to complete work correctly by some customers.

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Contact Williams Drilling Company

(330) 833-1910
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