US Well Drillers
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William Patrick Iii Donaldson Well Drilling & Pump Service

6615 GANT RD, Houston, TX 77066-1911
Driller Score
7.5/10
Reviews
50
County
HARRIS
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7.5/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 7/10
Speed 9/10
Cost 6/10
Work Quality 8/10

Executive Summary

William Patrick Iii Donaldson Well Drilling & Pump Service receives mixed but generally positive feedback. Many customers praise their quick response, effective repairs, and dedicated service even in challenging weather. However, one significant complaint details an unfinished job and a complete lack of communication.

Pros
  • Consistently praised for quick response times, often providing same-day service.
  • Demonstrates effective and successful well and pump repairs, even in difficult conditions or awkward locations.
  • Staff are described as kind, helpful, and dedicated, working in pouring rain and nasty weather.
  • Ability to quickly diagnose and fix problems efficiently.
Observations
  • Cost is not explicitly mentioned or praised/criticized in the provided reviews, leading to a neutral assessment.
Cons
  • One instance of a job being left unfinished, requiring the customer to find another service provider.
  • Severe lack of communication (unreturned phone calls and texts) after a job was reportedly abandoned.

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Contact William Patrick Iii Donaldson Well Drilling & Pump Service

+18176266501
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