US Well Drillers
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William David Boyd Well Drilling & Pump Service

188 PALMER ST, Rosston, TX 76263
Driller Score
4.75/10
Reviews
25
County
COOKE
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 4.75/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 4/10
Speed 6/10
Cost 5/10
Work Quality 4/10

Executive Summary

William David Boyd Well Drilling & Pump Service elicits highly polarized customer experiences. While some clients commend the company for quick, cost-saving solutions and honest advice, others report severe issues including property damage, unprofessional conduct, refusal to honor warranties, and exuberant pricing.

Pros
  • Quick response times, with service provided as early as the next day.
  • Ability to provide cost-saving solutions, such as cleaning an existing well instead of drilling a new one.
  • Professional and pleasant interactions reported by some customers.
  • Honest guidance, great insight, and valuable recommendations provided by staff.
Cons
  • Caused property damage (e.g., retaining wall collapse) during work.
  • Refusal to take responsibility for damage caused by their work.
  • Unprofessional conduct and personal remarks from the owner when addressing issues.
  • Dismissive customer service when concerns were initially raised.
  • Reports of 'exuberant pricing'.
  • Failure to honor warranty for new pump installations, leaving customers without water.

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Contact William David Boyd Well Drilling & Pump Service

9409020101
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