US Well Drillers
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Whitley Pump & Well Service

NC
Driller Score
3/10
Reviews
1
County
Stanly
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 3/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 1/10
Speed 1/10
Cost 5/10
Work Quality 5/10

Executive Summary

This review indicates severe issues with responsiveness and service delivery, as the customer waited for months without receiving the promised water filter installation. Communication was poor, with initial promises of quick service unfulfilled and subsequent attempts to contact the business going unanswered.

Observations
  • No information provided regarding cost or the quality of work, as no service was rendered.
Cons
  • Extremely long wait times (months) for a service initially promised in days.
  • Poor communication and unresponsiveness from the business owner, including unreturned texts.
  • Failure to deliver service despite multiple customer follow-ups.
  • Broken promises regarding service timelines.

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EPA Contamination Alerts in Area

CANTON HEIGHTS MHP
Total health violations (last 5 years): 7
  • 08/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 08/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 08/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 08/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 08/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Whitley Pump & Well Service

(704) 982-3034
Verified via Google Places & State Databases.
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