US Well Drillers
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Well Done Well Installations Inc

Jacksonville FL
Driller Score
6/10
Reviews
104
County
Saint Johns
USDA Grants
Unknown

AI Review Analysis

Driller Score: 6/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 6/10
Speed 8/10
Cost 4/10
Work Quality 6/10

Executive Summary

Well Done Well Installations Inc receives mixed reviews, with many customers praising their speed, punctuality, and the professionalism of staff like Mr. Dee. However, a significant concern arises from one detailed account of work failing to resolve an issue, creating severe new problems, and incurring a high cost without resolution.

Pros
  • Quick and fast service, often arriving on time and jumping right into repairs.
  • Staff, particularly Mr. Dee, is described as friendly, professional, courteous, knowledgeable, and communicative, providing clear explanations and patient answers.
  • Most reviews indicate successful repairs and a willingness to recommend the company.
Observations
  • Cost is not consistently mentioned across reviews, making it difficult to assess overall pricing fairness, aside from one negative instance.
Cons
  • One severe instance where work did not fix the original issue and instead introduced significant new problems, including sediment, clogged filtration systems, and murky water.
  • A high charge ($950) was incurred for ineffective work that led to further damage and a complete loss of customer trust.

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Contact Well Done Well Installations Inc

(904) 707-9729
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