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Water Wizards, Inc
NC
Driller Score
7/10
Reviews
48
County
Person
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 7/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 5/10
Speed 9/10
Cost 8/10
Work Quality 6/10
Executive Summary
Water Wizards, Inc. generally receives praise for its prompt service and reasonable pricing, often fixing issues quickly and honestly. However, the company faces criticism for inconsistent work quality, including misdiagnoses and incomplete repairs, alongside past issues with communication and follow-up, though recent improvements in communication have been noted.
Pros
- Prompt and fast service, often arriving quickly and resolving issues within hours.
- Often provides reasonable pricing and avoids unnecessary upselling (e.g., fixing wires instead of replacing a pump).
- Capable of performing "solid" and "fantastic" work, resolving complex water quality and pressure issues.
- Noted improvements in communication and follow-up in recent times.
Observations
- Some initial positive experiences were later overshadowed by issues, indicating inconsistency.
Cons
- Instances of misdiagnosis and attempting to charge for unnecessary, expensive repairs (e.g., $3500 for a simple wire fix).
- Past issues with poor communication and failure to follow up on lingering problems, leading to customers needing to hire other companies.
- Inconsistent work quality, with some repairs not fully resolving the underlying issue.
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