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Warthman Drilling Inc
PO Box 360, Sugar Grove, OH 43155
Driller Score
8.3/10
Reviews
56
County
Fairfield
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 8.3/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 8/10
Speed 7/10
Cost 9/10
Work Quality 9/10
Executive Summary
Warthman Drilling Inc. consistently delivers high-quality well drilling and repair services, often praised for their professionalism, fair pricing, and exceptional responsiveness during emergencies. However, the company struggles with consistent communication and timely follow-up for routine or non-critical repair requests, leading to frustration for some customers.
Pros
- High quality of work, even under challenging conditions.
- Reasonable and fair pricing.
- Exceptional responsiveness and prioritization in emergency situations (e.g., Christmas Eve).
- Professional, knowledgeable, and compassionate staff.
- Educates customers on their water systems.
Observations
- The company offers a lifetime warranty on pumps, which can influence customer loyalty.
Cons
- Significant issues with follow-up communication and unresponsiveness for repair requests.
- Long wait times for repairs, leaving customers without water for weeks, especially over holiday weekends.
- Difficulty getting them to come out for service, despite having installed the original well.
Estimate Drilling Costs & Tank Sizing
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Est. Drilling Cost
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Based on $45/ft national avg