Walters Plumbing Co
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Walters Plumbing Co exhibits high work quality, knowledge, and budget-friendly services when they successfully engage with customers. However, the company struggles significantly with reliability and communication, frequently failing to show up, being consistently late, or not responding to inquiries. This inconsistency creates a highly polarized customer experience.
- High work quality and knowledgeable staff.
- Professional, respectful, and kind interactions when service is provided.
- Budget-friendly services, including fixing extra issues at no charge.
- Very fast quotes and installation for successful engagements.
- Significant issues with showing up and punctuality, with reports of being 100% late or not arriving at all.
- Poor communication, including failure to call back or respond to inquiries on multiple occasions.
- Unprofessional behavior regarding scheduling and follow-up, leading to wasted customer time.
- Inconsistent service delivery makes it difficult for potential customers to hire them.
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EPA Contamination Alerts in Area
- 01/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 01/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 01/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 04/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 04/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 01/19/2024: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 01/19/2024: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 01/19/2024: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 01/19/2024: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 07/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 07/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 07/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 07/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 01/01/2025: TTHM (Stage 2 Disinfectants and Disinfection Byproducts Rule)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 09/12/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 09/12/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.