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Tommy Lawrence Electrical Contractors

NC
Driller Score
8/10
Reviews
18
County
Person
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 8/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 9/10
Speed 7/10
Cost 7/10
Work Quality 9/10

Executive Summary

Tommy Lawrence Electrical Contractors consistently receives high praise for its exceptional customer service, professionalism, and the high quality of its electrical work, with technicians described as knowledgeable and efficient. While they are lauded for going above and beyond, including post-service support, potential clients should be aware that their popularity can lead to significant wait times for scheduling new appointments.

Pros
  • Exceptional customer service and professionalism, including going above and beyond for follow-up issues.
  • Highly knowledgeable and skilled electricians who perform amazing work.
  • Efficient work execution and smooth project processes.
  • Strong reputation and long-term customer loyalty.
  • Helpful even when unable to provide immediate service, offering referrals.
Observations
  • Cost is not explicitly detailed in reviews, but the absence of complaints and one customer's offer to pay for a free follow-up suggest fair pricing.
  • One instance of potential initial miscommunication on project scope, which was resolved with outstanding customer service.
Cons
  • Can be very busy, leading to long wait times for scheduling appointments (e.g., up to a month for an electrical problem).

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Contact Tommy Lawrence Electrical Contractors

(336) 599-4771
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