Todd Brothers Plumbing Inc
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Todd Brothers Plumbing Inc receives mixed reviews, with some customers praising the professionalism, speed, and quality of work from specific technicians. However, the company faces significant criticism regarding its customer service, including rude staff and poor communication, as well as consistently high pricing that sometimes exceeds estimates. There are also concerning reports of work quality issues where problems were made worse or not properly completed.
- Technicians like Richard and Jerry are praised for being outstanding, courteous, and thorough.
- Prompt service and quick completion times are noted in several instances.
- High quality of work, including thoughtful installation and leaving no mess, is highlighted.
- One customer found the price 'a little high' but still gave a 5-star rating, indicating it wasn't a deal-breaker for them.
- Significant issues with customer service, including rude representatives, poor communication (wrong numbers, unannounced visits), and unprofessional technicians.
- Concerns about pricing, with charges perceived as high, exceeding original estimates, and disproportionate to the work performed.
- Critical failures in work quality, such as not restoring water supply and exacerbating a minor leak into a major one.
- Difficulty in contacting the company for follow-up after service.
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EPA Contamination Alerts in Area
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 06/01/2021: Lead and Copper Rule (Lead and Copper Rule)
- 06/01/2021: Lead and Copper Rule (Lead and Copper Rule)
- 06/01/2021: Lead and Copper Rule (Lead and Copper Rule)
- 06/01/2021: Lead and Copper Rule (Lead and Copper Rule)
- 06/01/2021: Lead and Copper Rule (Lead and Copper Rule)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 07/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 07/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 07/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 07/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 07/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 01/01/2025: Nitrate (Nitrate Rule)
- 01/01/2025: Nitrate (Nitrate Rule)
- 01/01/2025: Nitrate (Nitrate Rule)
- 01/01/2025: Nitrate (Nitrate Rule)
- 01/01/2025: Nitrate (Nitrate Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.