US Well Drillers
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TIMOTHY A JOHNSTON SR

4329 SHREW TRAIL, VIRGINIA BEACH VA 23456
Driller Score
2.5/10
Reviews
79
County
Virginia Beach City
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 2.5/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 2/10
Speed 1/10
Cost 5/10
Work Quality 2/10

Executive Summary

The practice of Dr. Timothy A Johnston Sr. faces significant criticism regarding both patient care and administrative processes. Reviewers highlight a dismissive approach from the doctor concerning serious medical concerns, coupled with severe issues in new patient intake, including misleading availability and unprofessional staff conduct. While one review praises the doctor and staff, the detailed negative experiences strongly indicate systemic problems.

Pros
  • One reviewer found the doctor amazing and the staff cooperative and kind.
Observations
  • Cost of services is not mentioned in any of the reviews.
Cons
  • Doctor's dismissive attitude and inappropriate comments regarding a patient's mental health concerns.
  • Failure to adequately address a patient's diagnosed postpartum depression/anxiety and OCD.
  • Misleading information about accepting new patients, leading to frustration.
  • Extremely long wait times for new patient appointments (e.g., 4+ months).
  • Unprofessional staff behavior, including hanging up on callers and poor phone etiquette.
  • Lack of follow-up on new patient applications and online forms.

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Contact TIMOTHY A JOHNSTON SR

+12093498459
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