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Thomas D Skinner Well Drilling & Pump Service
2300 W MOSLEY LOOP, Alpine, TX 79830
Driller Score
5.75/10
Reviews
19
County
BREWSTER
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 5.75/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 4/10
Speed 5/10
Cost 6/10
Work Quality 8/10
Executive Summary
Thomas D Skinner Well Drilling & Pump Service exhibits highly inconsistent performance. While some customers experience exceptional speed and quality of work once service is initiated, a significant number report a complete failure to receive any response or follow-up, leading to extreme frustration and a perception of unprofessionalism.
Pros
- Exceptional speed of service delivery for engaged projects, with one customer reporting service within hours.
- High quality of work and project care for completed projects, leading to strong recommendations.
- Positive customer interactions once service is successfully initiated.
Observations
- Cost of services is not mentioned in the provided reviews, preventing an assessment of pricing.
Cons
- Frequent and severe issues with initial customer contact and follow-up, including multiple unreturned calls and emails over several months.
- Complete lack of response to callback requests for some potential customers, leading to lost business.
- Perceived as unprofessional due to unfulfilled promises and non-communication, causing significant frustration.
Estimate Drilling Costs & Tank Sizing
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Est. Drilling Cost
$0
Based on $45/ft national avg
Contact Thomas D Skinner Well Drilling & Pump Service
4328372497
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