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The Waterworks, LLC
550 Schrock Rd., Columbus, OH 43229
Driller Score
8.3/10
Reviews
2200
County
Franklin
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 8.3/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 8/10
Speed 7/10
Cost 9/10
Work Quality 9/10
Executive Summary
The Waterworks, LLC consistently receives high praise for its knowledgeable, professional, and courteous technicians who provide effective solutions and clear explanations. While generally efficient and offering reasonable pricing, there was one instance where communication regarding an emergency appointment's arrival time could have been improved.
Pros
- Technicians are highly knowledgeable, professional, polite, and respectful.
- Excellent communication, including detailed explanations of issues and solutions.
- Work is completed efficiently, effectively, and to complete satisfaction.
- Pricing is considered reasonable.
- Ability to schedule appointments promptly, including emergency services.
Observations
- Some reviews did not explicitly mention speed or cost, but overall satisfaction implies no issues.
Cons
- One customer experienced a lack of frequent communication regarding the exact arrival time for an emergency appointment.
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