US Well Drillers
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The Generator Man Llc

NC
Driller Score
8/10
Reviews
98
County
Wilkes
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 8/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 8/10
Speed 7/10
Cost 9/10
Work Quality 8/10

Executive Summary

The Generator Man Llc (also known as The Generator Guys) consistently delivers high-quality generator installations, praised for their thoroughness, neat work, and transparent pricing. While customers commend their professionalism, knowledge, and excellent ongoing support and responsiveness post-engagement, there are notable issues with initial customer service, including missed appointments and slow follow-up for estimates.

Pros
  • High quality of work and installation, described as thorough and neat.
  • Professional, knowledgeable, and friendly staff providing excellent ongoing support.
  • Quick responsiveness and clear communication once engaged for installation and service.
  • Straightforward and transparent pricing, offering good value for the investment.
Observations
  • Generator purchase is described as 'pricey' but 'well worth it,' indicating value over low cost.
Cons
  • Significant issues with initial customer service, including missed appointments and lack of communication for estimates.
  • Very slow or non-existent follow-up for initial inquiries, leading to a loss of trust for some potential clients.
  • Initial inflexibility in scheduling site visits.

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EPA Contamination Alerts in Area

WILKES SKYLINE MARINA
Total health violations (last 5 years): 9
  • 06/09/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 06/09/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 06/09/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 06/09/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 06/09/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
CAMERON RIDGE TREATMENT CENTER
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
AUSTIN COMMUNITY CENTER
Total health violations (last 5 years): 7
  • 05/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact The Generator Man Llc

(336) 500-7809
Verified via Google Places & State Databases.
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