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Tait Well Drilling
1765 E Tait Rd R#2, Harrisville, MI 48740
Driller Score
4.5/10
Reviews
9
County
Alcona
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 4.5/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 4/10
Speed 4/10
Cost 5/10
Work Quality 5/10
Executive Summary
Tait Well Drilling receives highly polarized reviews, with some customers commending fair, honest service and prompt work. However, a significant portion of feedback highlights severe issues including poor customer service, dishonesty about repairs, failure to resolve problems, overcharging, and unreliability, alongside an ethical concern regarding payment practices.
Pros
- Praised for fair and honest service by some customers.
- Sam noted for going "above and beyond" in customer assistance.
- Quick response and prompt completion of service reported in specific instances.
Observations
- Inconsistent service delivery and customer experiences are evident across reviews.
Cons
- Poor customer service, including "worst attitude" and unreliability (cancellations, no-shows).
- Dishonesty regarding parts replaced and failure to fix core issues, requiring customer intervention.
- Instances of overcharging and leaving customers with unresolved problems.
- Ethical concerns raised about requesting personal payment for a discount.
Estimate Drilling Costs & Tank Sizing
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Est. Drilling Cost
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Based on $45/ft national avg