Sullivan Waterworks
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Sullivan Waterworks is praised for its prompt initial response times, knowledgeable technicians, and effective immediate repairs. However, a significant concern arises from one customer's experience involving a lack of follow-through, repeated issues, and a complete breakdown in communication for subsequent repair attempts.
- Prompt and quick initial response times, including weekend availability.
- Technicians are knowledgeable, competent, and generally described as friendly.
- Initial diagnoses and repairs are often effective, quickly restoring water service.
- The cost of services is not mentioned in the reviews.
- Significant issues with follow-through on scheduled repairs and commitments.
- Complete lack of communication and unresponsiveness to customer inquiries for unresolved issues.
- One instance of repairs not being lasting, with problems immediately reoccurring.
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EPA Contamination Alerts in Area
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 02/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 02/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 02/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 02/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 02/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.