Spivey Well Drilling Inc
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Spivey Well Drilling Inc. receives mixed reviews, with customers appreciating their quick initial response, knowledgeable staff, and sometimes reasonable pricing. However, significant issues include inconsistent customer service, such as unreliability in follow-up appointments and a critical problem of not answering the phone. Furthermore, one detailed account highlights severe overcharging for parts and a failure to resolve the initial problem, raising concerns about work quality and pricing transparency.
- Quick initial response for emergencies and service calls
- Knowledgeable staff
- Reasonable pricing reported by some customers
- Availability of specific well pump parts
- Pricing is perceived as reasonable by some customers, while others report significant overcharging, indicating inconsistency.
- Inconsistent customer service, including unprofessional technician behavior (personal calls) and missed/delayed appointments
- Critical issue of unresponsiveness due to not answering the phone
- Instances of severe overcharging for parts and service, particularly in emergency situations
- Failure to effectively resolve problems, requiring subsequent repairs by other companies
Estimate Drilling Costs & Tank Sizing
Enter your household details to calculate estimated flow rates and drilling depth costs.