US Well Drillers
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Sparrow Point Llc

NC
Driller Score
6/10
Reviews
58
County
Chatham
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 6/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 4/10
Speed 6/10
Cost 9/10
Work Quality 5/10

Executive Summary

Sparrow Point Llc receives highly mixed reviews, excelling in responsiveness for emergencies and general friendliness, with fair pricing. However, the company demonstrates significant inconsistencies in work quality and customer service when complex issues or mistakes arise, characterized by poor diagnostic skills, missed appointments, and unprofessional management responses.

Pros
  • Friendly and efficient staff for routine and emergency work
  • Responsive for emergencies and quick problem resolution
  • Transparent pricing and no overselling
Cons
  • Major plumbing errors requiring external diagnosis
  • Incompetence in diagnosing self-caused issues
  • Unprofessional, condescending, and blaming management when problems occur
  • Rude and uncommunicative technicians when fixing mistakes
  • Poor handling of customer complaints and mistakes
  • Missed appointments and scheduling errors

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EPA Contamination Alerts in Area

EMMAUS BAPTIST CHURCH
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
BRUSH CREEK BAPTIST CHURCH
Total health violations (last 5 years): 7
  • 02/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 02/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 02/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 02/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 02/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
CEDAR VILLAGE II
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
MANNSFIELD CONDOMINIUMS
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
CEDAR LAKE CONDO
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Sparrow Point Llc

(919) 234-9494
Verified via Google Places & State Databases.
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