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SOUTHERN DRILLING & PUMP CO
684 ROSE GARDEN RD, ELLIJAY, GA 30540
Driller Score
6.25/10
Reviews
12
County
Gilmer
USDA Grants
Unknown
AI Review Analysis
Driller Score: 6.25/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 6/10
Speed 5/10
Cost 8/10
Work Quality 6/10
Executive Summary
SOUTHERN DRILLING & PUMP CO exhibits highly inconsistent service, with some customers praising exceptional responsiveness, integrity, and fair pricing, while others report severe issues. Key problems include unreliability, poor communication, inaccurate assessments, and a concerning refusal to service their own installations.
Pros
- Excellent customer service and integrity from Richard and his team in some instances.
- Highly responsive, even for urgent, late-night calls.
- Fair pricing for services.
- Effective in fixing problems and maintaining water flow for some clients.
Cons
- Significant inconsistency in service and reliability.
- Failure to show up or call after promising service.
- Refusal to service products they installed, citing being 'too busy'.
- Inaccurate well assessments.
- Concerns about the longevity of installed equipment (pump failure within 3 years).
Estimate Drilling Costs & Tank Sizing
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Contact SOUTHERN DRILLING & PUMP CO
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