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Siferd Plumbing Heating & AC
10603 County Road, Findlay, OH 45840
Driller Score
7.25/10
Reviews
1291
County
Hancock
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 7.25/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 8/10
Speed 9/10
Cost 3/10
Work Quality 9/10
Executive Summary
Siferd Plumbing Heating & AC consistently receives high praise for the excellent quality of their work and the professionalism, politeness, and efficiency of their technicians. However, a significant concern has been raised regarding their pricing, with one long-term customer finding recent quotes to be nearly double past charges, leading them to seek services elsewhere.
Pros
- Excellent work quality and effective repairs, with technicians often saving the day.
- Technicians (e.g., Shawn, Levi) are consistently polite, friendly, respectful, courteous, and professional.
- Prompt arrival, efficient work, quick diagnosis, and timely completion of jobs.
- Technicians ensure the work area is clean after completion.
Observations
- Complex repairs may require initial troubleshooting followed by a scheduled follow-up appointment.
- Past invoices lacked clear breakdown of service call fees, though this was clarified in a recent quote.
Cons
- Recent pricing quotes are perceived as significantly higher than past charges for similar work, causing customer dissatisfaction and loss.
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