Shf Plumbing
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Shf Plumbing receives highly polarized reviews, with some customers praising individual technicians for their professionalism, efficiency, and quality work. However, other customers report severe issues including outright deception regarding product installation, incompetent repairs that worsened existing problems, and a complete lack of responsiveness from company management. These critical failures in integrity and problem resolution significantly detract from the positive experiences with individual service providers.
- Professional, knowledgeable, friendly, and courteous individual technicians (e.g., Gregory Thompson, Tommie Jordan, Aaron R.).
- Good communication and clear explanations from some technicians.
- Efficient, quick, and clean installations by some technicians, with pride taken in their work and cleanup.
- Some jobs completed correctly the first time.
- Involvement of home warranties in some cases, which can influence service context but not Shf Plumbing's direct actions.
- Allegations of fraud and lying, specifically charging for a 50-gallon water heater but installing a 40-gallon.
- Incompetent repairs that worsened existing problems, leading to significant damage (e.g., making a leak worse over multiple visits).
- Complete lack of responsiveness from the company (not answering calls, not calling back, management unreachable).
- Misleading business hours (24 hours listed, but no response to urgent calls).
- Failure to resolve issues, leading customers to contact the Better Business Bureau.
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EPA Contamination Alerts in Area
- 10/01/2025: Combined Uranium (Radionuclides and Revised Rad Rule)
- 10/01/2025: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 01/01/2023: Combined Uranium (Radionuclides and Revised Rad Rule)
- 01/01/2023: Combined Uranium (Radionuclides and Revised Rad Rule)
- 01/01/2023: Combined Uranium (Radionuclides and Revised Rad Rule)
- 01/01/2023: Combined Uranium (Radionuclides and Revised Rad Rule)
- 01/01/2023: Combined Uranium (Radionuclides and Revised Rad Rule)
- 10/01/2025: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 01/01/2024: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 01/01/2024: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 01/01/2024: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 01/01/2024: Gross Alpha, Excl. Radon and U (Radionuclides and Revised Rad Rule)
- 07/01/2024: Combined Uranium (Radionuclides and Revised Rad Rule)
- 07/01/2024: Combined Uranium (Radionuclides and Revised Rad Rule)
- 07/01/2024: Combined Uranium (Radionuclides and Revised Rad Rule)
- 07/01/2024: Combined Uranium (Radionuclides and Revised Rad Rule)
- 07/01/2024: Combined Uranium (Radionuclides and Revised Rad Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.