US Well Drillers
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Shane'S Pump Service

TN
Driller Score
8/10
Reviews
29
County
Tn-Monroe
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 8/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 9/10
Speed 8/10
Cost 6/10
Work Quality 9/10

Executive Summary

Shane's Pump Service consistently receives high praise for its exceptional customer service, rapid response to emergencies, and high-quality work. Customers frequently highlight the professionalism, knowledge, and caring attitude of Shane and his crew, who often go above and beyond to ensure systems are working perfectly.

Pros
  • Rapid response and same-day/next-day service for emergencies.
  • Highly professional, knowledgeable, polite, and communicative staff.
  • Exceptional work quality, leading to effective and lasting repairs and improved water systems.
  • Strong customer care, with staff often going 'above and beyond' expectations.
  • Reliable and trustworthy service, even in complex emergency situations.
Observations
  • One review suggests patience may be required for scheduling due to high demand, though emergency response remains swift.
  • No specific details or feedback regarding pricing or cost-effectiveness are provided in the reviews.

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EPA Contamination Alerts in Area

LAUREL MTN LAKES WATER ASSOC.
Total health violations (last 5 years): 5
  • 01/01/2023: Arsenic (Arsenic Rule)
  • 01/01/2023: Arsenic (Arsenic Rule)
  • 01/01/2023: Arsenic (Arsenic Rule)
  • 01/01/2023: Arsenic (Arsenic Rule)
  • 01/01/2023: Arsenic (Arsenic Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Shane'S Pump Service

(423) 371-5853
Verified via Google Places & State Databases.
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