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Schlatter's, LLC
14819 US 127, Paulding, OH 45879
Driller Score
3/10
Reviews
54
County
Paulding
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 3/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 3/10
Speed 2/10
Cost 5/10
Work Quality 2/10
Executive Summary
Schlatter's, LLC exhibits significant issues in customer service, speed, and work quality, with multiple instances of poor communication, unfulfilled commitments, and ineffective repairs. While there's a positive mention of community involvement, direct service experiences are overwhelmingly negative, leading to a low overall satisfaction.
Pros
- Gives back financially to the community and trains people for job skills.
- Secretary was noted as very sweet in one interaction.
Observations
- Cost of services is not directly mentioned in the reviews, making it difficult to assess value for money.
Cons
- Lack of availability for service and extremely long delays for promised follow-up visits (over a month).
- Instances of poor customer interaction, including being hung up on and encountering a 'horrible attitude' from staff.
- Poor work quality, such as leaving old wires connected and installing incorrect fuses, failing to resolve the initial problem and requiring another company to fix it.
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