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SAXTON WELL SERVICE, INC.
509 GERMAN HILL RD, Tionesta PA 16353
Driller Score
8/10
Reviews
15
County
Clarion
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 8/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 8/10
Speed 7/10
Cost 9/10
Work Quality 8/10
Executive Summary
Saxton Well Service is frequently praised for its friendly staff, quick response times, and fair pricing, with many customers satisfied with the quality of work. However, a notable inconsistency in communication and follow-up has led to frustration and unresolved issues for some clients.
Pros
- Friendly and personable staff, often described as treating customers like family.
- Generally quick response times for service calls, including same-day visits and rapid repairs.
- Consistent feedback on fair and reasonable pricing.
- High quality of work and expertise, with employees knowing how to do their job well.
Observations
- The company has a good reputation.
Cons
- Significant inconsistency in communication and follow-up, with multiple unreturned calls and messages reported.
- Instances where issues were not fully resolved on the initial visit, requiring further contact that was not provided.
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