US Well Drillers
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Samuel Diego Lopez Well Drilling & Pump Service

104 W 7TH ST, Justin, TX 76247-9643
Driller Score
8.25/10
Reviews
451
County
DENTON
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 8.25/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 8/10
Speed 7/10
Cost 9/10
Work Quality 9/10

Executive Summary

Samuel Diego Lopez Well Drilling & Pump Service generally receives high praise for its exceptional customer service, professional work quality, and fair pricing, often exceeding expectations with prompt and knowledgeable service. However, one significant negative experience highlights an issue with unreliability and poor communication regarding service delivery.

Pros
  • Exceptional customer service, described as 'best in north Texas,' with kindness, respect, and thorough explanations.
  • Highly responsive and timely service, including emergency visits and showing up on schedule.
  • Professional and high-quality work, ensuring everything is cleaned up and functioning correctly.
  • Fair pricing, with instances of the final bill being under the proposed estimate.
  • Knowledgeable staff who thoroughly explain processes.
Observations
  • Some reviews did not explicitly mention cost, speed, or work quality, leading to neutral assumptions for those specific instances.
Cons
  • One instance of unreliability where service was promised but not delivered, coupled with poor communication about staff availability.

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Contact Samuel Diego Lopez Well Drilling & Pump Service

+18173795283
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