Roy Simmons & Son Well Drlg
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Roy Simmons & Son Well Drlg is generally praised for its knowledgeable staff, high-quality work, and competitive pricing, often exceeding expectations on final costs. However, the company exhibits significant inconsistency in customer service, with some clients experiencing exceptional friendliness while others report rudeness and dissatisfaction with initial consultation fees.
- Friendly, informative, and helpful staff.
- Knowledgeable and capable of performing jobs perfectly.
- Final prices are often lower than expected.
- Outstanding responsiveness and service.
- Owner described as a 'charmer'.
- The company charges a consultation fee for initial visits.
- Reports of rude customer service, including being hung up on and talked down to.
- A $250 consultation fee was a point of contention for one customer.
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EPA Contamination Alerts in Area
- 07/15/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 07/15/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 07/15/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
- 07/15/2022: Stage 1 Disinfectants and Disinfection Byproducts Rule (Stage 1 Disinfectants and Disinfection Byproducts Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.