US Well Drillers
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ROUNDMANS PUMP AND WELL REPAIR

14381 48TH ST, LIVE OAK, FL 32060
Driller Score
7/10
Reviews
64
County
Suwannee
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 8/10
Speed 7/10
Cost 6/10
Work Quality 7/10

Executive Summary

ROUNDMANS PUMP AND WELL REPAIR generally receives positive feedback for its customer service, with technicians often going the extra mile and providing fast, next-day installations. Customers appreciate the problem-solving skills that can lead to cost savings. However, a significant negative point is a strict return policy that led to a refusal to refund for an incorrect part, impacting overall customer satisfaction and future business.

Pros
  • Technicians go the extra mile, are helpful and respectful.
  • Ability to handle tricky locations, saving customers money.
  • Fast, next-day installation services.
  • Initial staff interactions are friendly and helpful.
Observations
  • Well drilling required extra feet, and water access is pending electrical hookup.
Cons
  • Received incorrect parts.
  • Refusal to refund for incorrect parts, citing policy.
  • Poor return policy led to loss of future business.

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EPA Contamination Alerts in Area

SUWANNEE CORRECTIONAL INSTITUTE
Total health violations (last 5 years): 1
  • 02/01/2025: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
MELODY CHRISTIAN CENTER (SCHOOL)
Total health violations (last 5 years): 1
  • 02/01/2025: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
HOLY CROSS CHRISTIAN ACADEMY
Total health violations (last 5 years): 2
  • 05/01/2025: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 02/01/2025: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
SUWANNEE CATALYST SITE
Total health violations (last 5 years): 1
  • 02/01/2025: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
SUWANNEE COUNTY CR-136 WTP
Total health violations (last 5 years): 1
  • 02/01/2025: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact ROUNDMANS PUMP AND WELL REPAIR

+13863627365
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