RODGERS WELL DRILLING INC
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
RODGERS WELL DRILLING INC receives highly polarized reviews, with some customers commending their fast service, friendly staff, and quality work. However, a significant number of customers report severe issues including extreme delays, horrible customer service, unauthorized drilling leading to unexpected high bills, and allegations of dishonesty, indicating a critical inconsistency in service delivery and communication.
- Fast service and quick repairs, including same-day service and 90-minute repairs.
- Friendly staff and great customer service in some instances.
- Outstanding and great work quality, with wells reported as working perfectly.
- No consistently neutral points were identified; reviews are either strongly positive or strongly negative.
- Extreme delays for service and quotes, with reports of waiting up to 8 months for service and a month for a quote.
- Horrible customer service, including being laughed at and allegations of lying.
- Unauthorized drilling leading to unexpected and high bills (e.g., a $16,000 bill for unapproved deeper drilling).
- Lack of communication and scheduling, such as showing up unannounced or drilling deeper without customer consent.
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EPA Contamination Alerts in Area
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.