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Robert W Johnson Well Drilling & Pump Service
5510 N US HIGHWAY 281, Marble Falls, TX 78654-3804
Driller Score
5.75/10
Reviews
2
County
BURNET
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 5.75/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 7/10
Speed 2/10
Cost 6/10
Work Quality 8/10
Executive Summary
The business exhibits inconsistent customer service, with some staff praised for professionalism, yet a critical failure in responsiveness for new inquiries. While expertise in well drilling and locating water is implied, the initial engagement process is severely hampered by a lack of follow-up and unanswered calls.
Pros
- Professional staff (Jim and Carol) noted by a customer.
- Implied expertise in locating water.
Observations
- Cost is not mentioned in the provided reviews.
Cons
- Significant lack of responsiveness to new inquiries.
- Failure to return calls as promised.
- Unanswered phone calls over an extended period (2 weeks).
- Complete failure to initiate service for a potential customer.
Estimate Drilling Costs & Tank Sizing
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Required Flow Rate
0 GPM
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Est. Drilling Cost
$0
Based on $45/ft national avg
Contact Robert W Johnson Well Drilling & Pump Service
8307982739
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