US Well Drillers
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Richard Bryce Wagener Well Drilling & Pump Service

2369 COUNTY ROAD 127, Nixon, TX 78140
Driller Score
4.5/10
Reviews
12
County
GONZALES
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 4.5/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 2/10
Speed 1/10
Cost 6/10
Work Quality 9/10

Executive Summary

Richard Bryce Wagener Well Drilling & Pump Service appears to deliver high-quality well drilling services, as evidenced by one positive review. However, the company faces significant challenges with customer service, including a consistent failure to return calls, provide estimates, or communicate effectively, leading to widespread frustration among potential clients.

Pros
  • High quality of actual well drilling work ('great job')
Observations
  • Cost of services is not mentioned in the reviews, preventing assessment of pricing satisfaction.
Cons
  • Consistent failure to return calls or emails for estimates.
  • Inability to provide estimates, even after multiple attempts and months of waiting.
  • Staff described as 'clueless' or unable to provide information without the owner.
  • Lack of professionalism and follow-up in initial customer interactions.
  • Unreliable service for initial contact and information gathering.

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Contact Richard Bryce Wagener Well Drilling & Pump Service

8305569243
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