Ray'S Septic Tank Service
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Ray's Septic Tank Service presents a highly polarized customer experience. While several customers praise individual technicians for their knowledge, efficiency, and quality work, a significant and severe negative review highlights alleged threats, rudeness, and dishonesty from the owner, coupled with claims of being charged for incomplete or non-existent services. The company appears to have competent field staff, but faces critical issues regarding ownership conduct and service reliability for some customers.
- Technicians (Gabe, Nick, Chris, Chase) are consistently praised for being knowledgeable, friendly, and performing a great job.
- Customers report quick appointment availability and efficient work by technicians.
- One customer found the pricing to be the "best price" in the area.
- Technicians are effective at locating septic systems and performing services like pumping.
- The owner is accused of being "psychotic," threatening customers, being rude, mean, disrespectful, and a liar.
- There are claims of being charged $650 for work that was not completed or for services not rendered (e.g., inability to find septic system, not showing up).
- One customer reported being overcharged for a simple water test.
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EPA Contamination Alerts in Area
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 04/01/2024: Lead and Copper Rule (Lead and Copper Rule)
- 04/01/2024: Lead and Copper Rule (Lead and Copper Rule)
- 04/01/2024: Lead and Copper Rule (Lead and Copper Rule)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.