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Plain City Plumbing, Inc.
740 West Main St., Plain City, OH 43064
Driller Score
8/10
Reviews
17
County
Union
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 8/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 8/10
Speed 6/10
Cost 9/10
Work Quality 9/10
Executive Summary
Plain City Plumbing generally receives high praise for its professional, friendly, and "like family" customer service, as well as the quality of its work. However, a significant negative incident involved a lack of transparency regarding a service fee and an offensive interaction with a staff member regarding nationality.
Pros
- Consistently praised for amazing, professional, and friendly service, with some customers feeling like family.
- Technicians (e.g., Henry) are described as extremely nice.
- High quality of work and products, with jobs described as "nicely done."
Observations
- No specific feedback regarding the speed of service.
Cons
- Lack of disclosure regarding service call fees.
- A highly offensive and unprofessional interaction with a staff member who questioned a customer's nationality.
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