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P.E.P.S. Plumbing Service, LLC
104 Squires Ln., Chardon, OH 44024
Driller Score
8.5/10
Reviews
933
County
Geauga
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 8.5/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 9/10
Speed 9/10
Cost 7/10
Work Quality 9/10
Executive Summary
P.E.P.S. Plumbing Service consistently receives high praise for its exceptional customer service, prompt response times, and outstanding work quality. Customers highlight the team's professionalism, thoroughness, and transparent communication, including free estimates and no-pressure recommendations.
Pros
- Exceptional customer service, including weekend availability, clear communication, and post-job cleanup.
- Prompt and timely service, often exceeding expectations for speed and emergency response.
- Outstanding workmanship, attention to detail, and use of quality materials.
- Transparent pricing and no-pressure recommendations, including free estimates.
- Professional and educational approach from all plumbers.
Observations
- While cost transparency is praised, there's no direct feedback on the competitiveness of the actual service prices.
Cons
- No negative feedback was provided in the reviews.
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