P W STILWELL P & H INC
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
P W STILWELL P & H INC exhibits highly inconsistent customer service, with some clients praising staff as wonderful and caring, while others report extremely rude and unprofessional interactions, including being hung up on. The company also struggles significantly with communication, scheduling, and responsiveness, leading to long delays. However, the actual work quality, when performed, appears to be good.
- Good work quality and pride in work.
- Some customers experienced wonderful, caring, polite, and thoughtful service.
- Cost is not mentioned in the reviews.
- Extremely rude and unprofessional behavior (e.g., hanging up on customers).
- Abysmal communication and responsiveness.
- Significant delays and issues with scheduling ('try to fit you in for weeks', 'forget all about you').
- Highly inconsistent customer service experience.
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