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United Refining Co
PO Box 688, 814 Lexington Ave, Warren PA 16365-0688
Driller Score
5.25/10
Reviews
16
County
Warren
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 5.25/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 8/10
Speed 3/10
Cost 6/10
Work Quality 4/10
Executive Summary
United Refining Co receives mixed reviews, with positive feedback for the politeness of its security staff and the friendliness of its Kwik-fill subsidiary. However, the company faces significant criticism regarding operational efficiency, particularly with excessively long loading times, and the dated condition and poor maintenance of its facilities.
Pros
- Polite security guards.
- Friendly staff at Kwik-fill stations (subsidiary).
Observations
- No specific feedback on cost.
Cons
- Inefficient and excessively long loading times (up to 3 hours).
- Dated facility infrastructure.
- Poor facility maintenance, specifically icy and unsalted sidewalks posing a safety hazard.
- Policy of alerting police for photos taken from public property.
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