Titan Drilling Corp.
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Titan Drilling Corp. receives highly polarized reviews, with some customers praising specific technicians for their knowledge and helpfulness in non-drilling services like appliance repair and water filtration. However, the company faces severe criticism for its core well drilling, installation, and repair work, which is frequently described as extremely poor quality, leading to significant leaks, pump damage, and costly re-installations. This is compounded by reports of unprofessional conduct, including blatant disregard for customer property and rude interactions from management.
- Knowledgeable and helpful technicians (Mark, Mr. Jamie) for specific services like washer repair and water filtration.
- Good customer interaction and clear explanations provided by some technicians.
- Apparent customer care demonstrated by certain individuals.
- Speed of service is generally not a major complaint, though one instance of slow follow-up was noted.
- Extremely poor work quality for well drilling, installation, and repair, leading to leaks, pump damage, and the need for complete re-installation.
- Blatant disregard for customer property, causing maximal damage to yards and ignoring mitigation efforts.
- Highly unprofessional conduct, including an owner yelling at a customer and technicians laughing while causing damage.
- Poor value for money, with customers incurring additional costs due to faulty initial work.
- Lack of attention to detail and proper installation practices (e.g., no wire guards, cross-threaded pipes, incorrect torque arrestors).
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EPA Contamination Alerts in Area
- 04/01/2025: Arsenic (Arsenic Rule)
- 04/01/2025: Arsenic (Arsenic Rule)
- 07/01/2025: Arsenic (Arsenic Rule)
- 07/01/2025: Arsenic (Arsenic Rule)
- 10/01/2025: Arsenic (Arsenic Rule)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.