Thru Way Plumbing & Heating Inc.
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Thru Way Plumbing & Heating Inc. receives high praise from many customers for its professional, responsive, and quick service, with several long-term commercial clients considering them a top choice. However, a significant outlier review details severe issues including no-shows, excessive pricing, poor communication, and an inability to resolve problems, raising concerns about competence and integrity.
- Fast, quick, and responsive service.
- Professional and respectable employees.
- Successfully fixed leaks and provided excellent service for commercial clients.
- Highly recommended by long-term customers, including property managers.
- Services a wide geographic area across multiple counties.
- Issues with no-shows, unreliability, and keeping customers waiting.
- Accusations of charging 'crazy over price'.
- Inability to solve problems, even after multiple attempts, leading to hiring other companies.
- Poor communication, disregard for customers, and concerns about integrity and competence.
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EPA Contamination Alerts in Area
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 01/01/2022: Nitrate (Nitrate Rule)
- 01/01/2022: Nitrate (Nitrate Rule)
- 01/01/2022: Nitrate (Nitrate Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.