US Well Drillers
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Thompson Well Pump Co.

PO Box 782, Windham NY 12496
Driller Score
9/10
Reviews
30
County
Greene
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 9/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 9/10
Speed 9/10
Cost 9/10
Work Quality 9/10

Executive Summary

Thompson Well Pump Co. consistently receives high praise for its exceptional customer service, characterized by trustworthiness, clear communication, and friendly, knowledgeable staff. Customers frequently highlight the company's remarkable speed and efficiency, often responding on the same day or even within minutes. They also deliver high-quality, neat, and thorough work at fair and reasonable prices.

Pros
  • Exceptional customer service, including trustworthiness, clear communication, and proactive updates (e.g., video of completed work).
  • Extremely fast and efficient response times, often same-day or next-day, with one instance under 30 minutes.
  • Fair and reasonable pricing, consistently noted as 'right' or 'very fair.'
  • High-quality workmanship, characterized by neatness, thoroughness, effective problem-solving, and commitment to doing the job right.
  • Friendly, knowledgeable, and committed staff (Ed and Bronson).
Observations
  • No neutral points were identified in the provided reviews.
Cons
  • No negative points were identified in the provided reviews.

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EPA Contamination Alerts in Area

COUNTRY ESTATES (IN CAIRO)
Total health violations (last 5 years): 1
  • 07/01/2022: Tetrachloroethylene (Volatile Organic Chemicals)
QUADS AT WINDHAM
Total health violations (last 5 years): 6
  • 07/01/2022: Arsenic (Arsenic Rule)
  • 07/01/2022: Arsenic (Arsenic Rule)
  • 07/01/2022: Arsenic (Arsenic Rule)
  • 10/01/2022: Arsenic (Arsenic Rule)
  • 10/01/2022: Arsenic (Arsenic Rule)
WOODLANDS AT CAIRO APTS
Total health violations (last 5 years): 21
  • 01/01/2025: Arsenic (Arsenic Rule)
  • 01/01/2025: Arsenic (Arsenic Rule)
  • 01/01/2025: Arsenic (Arsenic Rule)
  • 04/01/2025: Arsenic (Arsenic Rule)
  • 04/01/2025: Arsenic (Arsenic Rule)
EASTVIEW APARTMENTS
Total health violations (last 5 years): 6
  • 01/01/2023: Arsenic (Arsenic Rule)
  • 01/01/2023: Arsenic (Arsenic Rule)
  • 01/01/2023: Arsenic (Arsenic Rule)
  • 10/01/2022: Arsenic (Arsenic Rule)
  • 10/01/2022: Arsenic (Arsenic Rule)
TERRACE MANOR
Total health violations (last 5 years): 2
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Thompson Well Pump Co.

(518) 727-9504
Verified via Google Places & State Databases.
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