Roberto Plumbing & Heating Inc.
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Roberto Plumbing & Heating Inc. receives highly polarized reviews, with customers either praising their professionalism, competitive pricing, and quality work, or condemning them for unfulfilled promises, unresolved issues, and being unresponsive. While the company often demonstrates quick response times and efficient job completion, critical failures in follow-through and problem resolution significantly undermine customer trust and satisfaction.
- Professional and knowledgeable staff (Steve specifically mentioned).
- Competitive pricing, with some customers reporting significant savings.
- Quick response times and efficient job completion (e.g., same-day service, major installs in a few days).
- High quality of work when successful (e.g., heat pump, drain fix, boiler/hot water tank, propane unit working well).
- Failure to follow through on promises (e.g., rebate paperwork), leading to significant financial loss for customers.
- Ghosting or avoiding customers when issues arise or follow-up is needed.
- Charging for work that did not fix the problem, leading to accusations of being 'crooks'.
- Inconsistent service quality and reliability, particularly in post-service support.
Estimate Drilling Costs & Tank Sizing
Enter your household details to calculate estimated flow rates and drilling depth costs.
EPA Contamination Alerts in Area
- 01/01/2025: Lead and Copper Rule (Lead and Copper Rule)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
- 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.