US Well Drillers
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Rapid Pump & Meter Service Company LLC

PO Box AY, 285 Straight St, Paterson NJ 07509
Driller Score
6.8/10
Reviews
16
County
Passaic
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 6.8/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 7/10
Speed 6/10
Cost 6/10
Work Quality 8/10

Executive Summary

Rapid Pump & Meter Service Company LLC presents a mixed customer experience. While existing clients and those who successfully engage them praise their excellent communication, knowledgeable technicians, and quality work, potential new clients report significant issues with initial responsiveness and follow-up, leading to missed opportunities.

Pros
  • Excellent communication and follow-up from service technicians (e.g., Shane, Bill).
  • Knowledgeable staff capable of understanding client needs and solving complex problems.
  • High quality of work and service delivery once engaged.
  • Specific individuals (Nick, Shane, Bill) are highlighted for their great service and helpfulness.
Observations
  • Cost of services is not mentioned in the provided reviews.
Cons
  • Significant issues with initial responsiveness and returning calls for new business inquiries.
  • Experiences of being perceived as 'time wasters' by some customers.
  • Difficulty in obtaining proposals for large industrial jobs.

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EPA Contamination Alerts in Area

HAWTHORNE WATER DEPARTMENT
Total health violations (last 5 years): 4
  • 01/10/2022: Groundwater Rule (Ground Water Rule)
  • 01/10/2022: Groundwater Rule (Ground Water Rule)
  • 01/10/2022: Groundwater Rule (Ground Water Rule)
  • 01/10/2022: Groundwater Rule (Ground Water Rule)
WEST MILFORD HIGH SCHOOL
Total health violations (last 5 years): 4
  • 05/05/2024: Lead and Copper Rule (Lead and Copper Rule)
  • 05/05/2024: Lead and Copper Rule (Lead and Copper Rule)
  • 05/05/2024: Lead and Copper Rule (Lead and Copper Rule)
  • 10/17/2024: LEAD AND COPPER RULE REVISIONS (Lead and Copper Rule Revisions)
DUNKIN DONUTS
Total health violations (last 5 years): 6
  • 12/21/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 12/21/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 12/21/2023: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 02/05/2021: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 02/05/2021: Revised Total Coliform Rule (Revised Total Coliform Rule)
DUNKIN DONUTS 46
Total health violations (last 5 years): 2
  • 01/01/2026: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 01/01/2026: Revised Total Coliform Rule (Revised Total Coliform Rule)
MACOPIN MIDDLE SCHOOL
Total health violations (last 5 years): 19
  • 01/01/2025: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2025: Lead and Copper Rule (Lead and Copper Rule)
  • 07/01/2024: Lead and Copper Rule (Lead and Copper Rule)
  • 07/01/2024: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2024: Lead and Copper Rule (Lead and Copper Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Rapid Pump & Meter Service Company LLC

(973) 345-5600
Verified via Google Places & State Databases.
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