Moore Well Drillers, Inc.
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Moore Well Drillers, Inc. presents a highly polarized customer experience, with strong praise for its work quality and fair pricing from many, often highlighting expertise in challenging situations. However, the company struggles significantly with consistency in customer service and speed, as evidenced by reports of rudeness, long waits, and an unwillingness to tackle difficult jobs from some customers.
- High quality of work, with specific praise for expertise and success in challenging drilling conditions.
- Fair and competitive pricing.
- Positive and pleasant customer interactions reported by a majority of reviewers.
- Capability for 'same day service' in some instances.
- The company's general availability and scheduling can lead to long waits, which some customers deem 'worth the wait' due to perceived quality.
- Significant inconsistency and poor performance in customer service, including reports of arrogance, rudeness, and irritation from staff.
- Extremely long wait times (up to months) for service.
- Perception of avoiding complex or difficult jobs, preferring 'low hanging fruit.'
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EPA Contamination Alerts in Area
- 10/01/2024: Barium (Inorganic Chemicals)
- 01/01/2023: Barium (Inorganic Chemicals)
- 01/01/2023: Barium (Inorganic Chemicals)
- 01/01/2023: Barium (Inorganic Chemicals)
- 07/01/2022: Barium (Inorganic Chemicals)
- 09/29/2024: Lead and Copper Rule (Lead and Copper Rule)
- 09/29/2024: Lead and Copper Rule (Lead and Copper Rule)
- 09/29/2024: Lead and Copper Rule (Lead and Copper Rule)
- 09/29/2024: Lead and Copper Rule (Lead and Copper Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.