Mitchell Ruchin/Groundwater Sciences Corporation
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Mitchell Ruchin/Groundwater Sciences Corporation receives high praise for the excellent customer service and punctuality of individual employees like Dmitriy and Brian. However, the company faces criticism for a significant failure in post-service site restoration, leaving an excavated hole unfilled, and a subsequent lack of communication and follow-up to resolve the issue over several weeks. An additional minor complaint noted unprofessional employee driving behavior.
- Individual employees (Dmitriy, Brian Avila) are highly praised for being excellent, amazing, friendly, informative, and punctual.
- Historically, the company has been timely with work.
- Historically, the quality of work has been without issue.
- Cost of services is not mentioned in the reviews.
- Significant failure to complete work, specifically leaving a gaping hole after excavation.
- Lack of professionalism, unresponsiveness, and unfulfilled promises regarding follow-up and remediation.
- Long delays in addressing post-service issues (going on third week without resolution or communication).
- Complaint about an employee's unprofessional driving behavior.
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EPA Contamination Alerts in Area
- 03/31/2022: Lead and Copper Rule (Lead and Copper Rule)
- 03/31/2022: Lead and Copper Rule (Lead and Copper Rule)
- 03/31/2022: Lead and Copper Rule (Lead and Copper Rule)
- 03/31/2022: Lead and Copper Rule (Lead and Copper Rule)
- 04/01/2022: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
- 04/01/2022: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
- 10/01/2022: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
- 10/01/2022: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
- 07/01/2022: Combined Radium (-226 and -228) (Radionuclides and Revised Rad Rule)
- 03/31/2022: Lead and Copper Rule (Lead and Copper Rule)
- 03/31/2022: Lead and Copper Rule (Lead and Copper Rule)
- 03/31/2022: Lead and Copper Rule (Lead and Copper Rule)
- 03/31/2022: Lead and Copper Rule (Lead and Copper Rule)
- 12/01/2021: Lead and Copper Rule (Lead and Copper Rule)
- 05/01/2021: Nitrate (Nitrate Rule)
- 06/01/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.