Lee Bates & Sons LLC
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Reviews for Lee Bates & Sons LLC are highly polarized, with a significant number of customers reporting severe issues with communication, extreme delays, and non-completion of paid-for services. Conversely, a few customers praise the company as "the best well drillers around" and report a "great experience." The overall sentiment is heavily impacted by detailed negative accounts of unfulfilled promises and lack of follow-through.
- Some customers consider them "the best well drillers around."
- Some customers report a "great experience."
- Consistent lack of communication, including unreturned phone calls and messages.
- Significant project delays, with jobs not started or completed for months or even years.
- Failure to complete work even after payment has been made, leading to frustration and legal threats.
- Customers report being "strung along" with excuses and unfulfilled promises.
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EPA Contamination Alerts in Area
- 01/01/2023: Nitrate (Nitrate Rule)
- 01/01/2023: Nitrate (Nitrate Rule)
- 01/01/2023: Nitrate (Nitrate Rule)
- 04/01/2023: Nitrate (Nitrate Rule)
- 04/01/2023: Nitrate (Nitrate Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.