US Well Drillers
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Kert's Water Well Pumps

PO Box 557, Berlin NY 12022-0557
Driller Score
6.5/10
Reviews
11
County
Rensselaer
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 6.5/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 7/10
Speed 7/10
Cost 3/10
Work Quality 9/10

Executive Summary

Kert's Water Well Pumps receives high praise for the professionalism, knowledge, and exceptional, long-lasting quality of its well drilling and pump installations. However, the business is plagued by significant issues concerning cost transparency, aggressive upselling, and severe instances of dishonesty, including failure to deliver services after collecting large deposits and causing substantial delays.

Pros
  • Professional, helpful, and knowledgeable service.
  • Exceptional and long-lasting work quality for well drilling and pump installations (e.g., 15 years without issues).
  • Good water supply and pressure from completed work.
  • Efficient installation implied in positive reviews.
Observations
  • The business exhibits highly inconsistent performance across different customer interactions.
Cons
  • Aggressive upselling and attempts to sell unnecessary expensive equipment.
  • Excessive charges for minor or ineffective work.
  • Dishonesty, excuses, and failure to deliver services after collecting large deposits.
  • Difficulty in obtaining refunds for unperformed work.
  • Incorrect diagnosis of problems.
  • Significant delays in service delivery (e.g., losing 3 months).

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EPA Contamination Alerts in Area

DUNCO INC
Total health violations (last 5 years): 5
  • 10/01/2024: Arsenic (Arsenic Rule)
  • 10/01/2024: Arsenic (Arsenic Rule)
  • 01/01/2021: Arsenic (Arsenic Rule)
  • 01/01/2021: Arsenic (Arsenic Rule)
  • 01/01/2021: Arsenic (Arsenic Rule)
RAVENWOOD ESTATES
Total health violations (last 5 years): 4
  • 07/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 07/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 07/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 07/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
KNIGHTS INN-FOUR SEASONS
Total health violations (last 5 years): 4
  • 08/01/2022: Groundwater Rule (Ground Water Rule)
  • 08/01/2022: Groundwater Rule (Ground Water Rule)
  • 08/01/2022: Groundwater Rule (Ground Water Rule)
  • 08/01/2022: Groundwater Rule (Ground Water Rule)
WOODSIDE MOBILE HOME PARK
Total health violations (last 5 years): 4
  • 07/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 07/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 07/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 07/01/2024: Revised Total Coliform Rule (Revised Total Coliform Rule)
ARLINTON HOUSE
Total health violations (last 5 years): 3
  • 07/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 07/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 07/01/2022: Revised Total Coliform Rule (Revised Total Coliform Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Kert's Water Well Pumps

(518) 658-2529
Verified via Google Places & State Databases.
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