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Hess Well Drilling, Inc.
4716 State Route 328, Millerton PA 16936
Driller Score
8/10
Reviews
11
County
Tioga
USDA Grants
Accepted ✅
AI Review Analysis
Driller Score: 8/10
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Customer Service 8/10
Speed 7/10
Cost 9/10
Work Quality 8/10
Executive Summary
Hess Well Drilling, Inc. receives high praise for its exceptional customer service, reasonable pricing, and efficient, quality well work when they engage. However, the company exhibits significant inconsistency in communication and follow-through, leading to instances of unreturned calls, unfulfilled promises, and property damage.
Pros
- Exceptional customer service, including going 'above and beyond' for clients.
- Pricing is often described as 'very reasonable' or 'way less than expected'.
- Efficient and quick to solve well-related issues.
- High quality of actual well drilling and repair work.
Observations
- The company provides price 'ranges' for services.
Cons
- Severe lack of communication, including 'ghosting' potential customers and ignoring calls.
- Failure to honor promised discounts or charging the top end of price ranges.
- Causing property damage (e.g., large ruts in yard) and failing to repair or offer compensation.
Estimate Drilling Costs & Tank Sizing
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Required Flow Rate
0 GPM
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Est. Drilling Cost
$0
Based on $45/ft national avg