Dandelion Energy, Inc.
AI Review Analysis
Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.
Executive Summary
Dandelion Energy receives mixed reviews, with customers praising the professionalism of installation teams and the quiet, effective performance of the geothermal system once operational. However, significant concerns exist regarding customer service, particularly the difficulty in reaching management and resolving major issues like extended repair times and inaccurate energy savings projections. Communication breakdowns and a perceived lack of a dedicated project manager also contribute to a bureaucratic experience for some.
- Professional, knowledgeable, and friendly installation teams.
- Geothermal system performs well, quiet, and comfortable once installed.
- Assistance with rebate paperwork and permitting.
- Job sites kept organized and cleaned up.
- Issues, when reported, were often resolved by technicians.
- Installation timeline (around 6 months) is comparable to competitors.
- Company aims to make geothermal affordable, but relies on federal tax incentives.
- Communication about upcoming phases could be improved (short notice).
- Extreme difficulty reaching customer service or management for critical issues.
- Very long repair times (e.g., three months without heat) and resolution of financial discrepancies (two years).
- Inaccurate energy savings projections leading to higher-than-quoted electric bills.
- Systemic communication breakdowns and lack of a dedicated project manager.
- Component reliability issues (mini-split breaking twice, thermostat issues).
- Perceived bureaucratic process and difficulty getting straight answers.
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EPA Contamination Alerts in Area
- 09/14/2021: Lead and Copper Rule (Lead and Copper Rule)
- 09/14/2021: Lead and Copper Rule (Lead and Copper Rule)
- 09/14/2021: Lead and Copper Rule (Lead and Copper Rule)
- 09/14/2021: Lead and Copper Rule (Lead and Copper Rule)
- 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
- 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
- 01/01/2025: Lead and Copper Rule (Lead and Copper Rule)
- 01/01/2025: Lead and Copper Rule (Lead and Copper Rule)
- 01/01/2022: Lead and Copper Rule (Lead and Copper Rule)
- 01/01/2022: Lead and Copper Rule (Lead and Copper Rule)
- 01/01/2021: Lead and Copper Rule (Lead and Copper Rule)
- 01/01/2021: Lead and Copper Rule (Lead and Copper Rule)
- 01/01/2021: Lead and Copper Rule (Lead and Copper Rule)
- 02/17/2023: Lead and Copper Rule (Lead and Copper Rule)
- 02/17/2023: Lead and Copper Rule (Lead and Copper Rule)
- 02/17/2023: Lead and Copper Rule (Lead and Copper Rule)
- 02/17/2023: Lead and Copper Rule (Lead and Copper Rule)
* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.