US Well Drillers
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Complete Water Systems

4855 Sullivan Rd, Dansville NY 14437-9204
Driller Score
7/10
Reviews
51
County
Livingston
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 7/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 8/10
Speed 7/10
Cost 5/10
Work Quality 8/10

Executive Summary

Complete Water Systems (also referred to as Dansville Water Systems) garners mixed but generally positive feedback. Customers frequently commend their exceptional customer service, prompt response, and high-quality, professional work, often highlighting instances of going above and beyond. However, a notable concern exists regarding their ethical practices and cost, with one review accusing them of fraudulent diagnoses and unnecessary expenses.

Pros
  • Exceptional customer service, often going above and beyond (e.g., responding on closed days/holiday weekends, actively helping customers save money).
  • Prompt and efficient service, with quick response times and timely completion of work.
  • High-quality, professional, skilled, and neat installation/repair work.
  • Long-standing positive reputation and recommendations from family/friends.
Observations
  • Cost is a polarized dimension; while one review praises cost-saving advice, another strongly criticizes unnecessary expenses, with most reviews not mentioning cost.
Cons
  • One severe accusation of fraudulent diagnoses, taking advantage of customers, and recommending unnecessary, costly work.

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EPA Contamination Alerts in Area

EMPIRE RACEWAY
Total health violations (last 5 years): 3
  • 05/01/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)
  • 05/01/2025: Revised Total Coliform Rule (Revised Total Coliform Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact Complete Water Systems

(585) 335-9588
Verified via Google Places & State Databases.
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