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BTM Services Drilling & Repair

50 Cortright Rd, Port Jervis NY 12771-3204
Driller Score
5.5/10
Reviews
5
County
Orange
USDA Grants
Accepted ✅

AI Review Analysis

Driller Score: 5.5/10

Disclaimer: This scorecard and summary is generated automatically by AI, based on an abstraction of publicly available Google Reviews. It is a proprietary ranking metric unique to our directory designed to help homeowners compare contractors on quality rather than just raw volume.

Customer Service 4/10
Speed 4/10
Cost 6/10
Work Quality 8/10

Executive Summary

BTM Services Drilling & Repair receives highly polarized feedback. While one customer lauded their professionalism, trustworthiness, and exceptional punctuality, another reported extreme rudeness, unreliability, and job abandonment, leaving them without water for over six weeks. This indicates significant inconsistency in service delivery and customer interaction.

Pros
  • Professional and trustworthy service.
  • Exceptional punctuality and adherence to schedule.
  • Effective problem-solving, saving a customer from a difficult situation.
Observations
  • Cost was quoted but not explicitly reviewed for fairness or value in a completed job.
Cons
  • Extreme rudeness and unprofessional communication from staff.
  • Unreliability and abandonment of a job without communication or cancellation.
  • Leaving a customer without water for an extended period (over 6 weeks).

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EPA Contamination Alerts in Area

VALLEY CENTRAL HIGH SCHOOL
Total health violations (last 5 years): 4
  • 09/14/2021: Lead and Copper Rule (Lead and Copper Rule)
  • 09/14/2021: Lead and Copper Rule (Lead and Copper Rule)
  • 09/14/2021: Lead and Copper Rule (Lead and Copper Rule)
  • 09/14/2021: Lead and Copper Rule (Lead and Copper Rule)
VALLEY CENTRAL MIDDLE SCHOOL
Total health violations (last 5 years): 2
  • 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2023: Lead and Copper Rule (Lead and Copper Rule)
DEERPARK MANOR
Total health violations (last 5 years): 2
  • 01/01/2025: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2025: Lead and Copper Rule (Lead and Copper Rule)
PINE GROVE MOBILE HOME PARK
Total health violations (last 5 years): 12
  • 01/01/2022: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2022: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2021: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2021: Lead and Copper Rule (Lead and Copper Rule)
  • 01/01/2021: Lead and Copper Rule (Lead and Copper Rule)
HIDDEN VALLEY ESTATES
Total health violations (last 5 years): 4
  • 02/17/2023: Lead and Copper Rule (Lead and Copper Rule)
  • 02/17/2023: Lead and Copper Rule (Lead and Copper Rule)
  • 02/17/2023: Lead and Copper Rule (Lead and Copper Rule)
  • 02/17/2023: Lead and Copper Rule (Lead and Copper Rule)

* Disclaimer: These EPA health violations occurred in public/municipal water systems in this county, which may indicate regional groundwater issues. Learn more about EPA Contamination Rules & Health Effects.

Contact BTM Services Drilling & Repair

(845) 856-4488
Verified via Google Places & State Databases.
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